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      • Support Lead - L2 Support & Client Operations
      • Tirunelveli, Tamil Nadu, India
      • We are looking for two sharp and proactive Support Leads who can take charge of Jira tickets, mentor the team, and manage client communications effectively. The ideal candidates should have strong problem-solving skills, good technical knowledge, and the ability to handle clients with maturity. Key Responsibilities: Team Leadership: Act as the primary mentor for interns and junior support engineers, providing guidance, knowledge sharing, and support. Monitoring & Troubleshooting: Oversee the monitoring of critical workflows, troubleshoot issues efficiently, and ensure timely resolution of tickets. Client Management: Handle client interactions with sensitivity and professionalism. Address concerns, provide updates, and manage escalations effectively. Communication & Reporting: Prepare and deliver presentations (PPTs) for internal and client meetings. Document key issues, resolutions, and action points clearly. Process Improvement: Identify gaps in current processes, suggest improvements, and implement best practices to enhance team efficiency. Mentoring: Develop a training plan for junior team members, helping them enhance their technical skills and communication abilities. Requirements Educational Background: MBA/BE or related degree with strong analytical and business acumen. Experience: 3-5 years of experience in support engineering, client management, or a related field. Technical Proficiency: Knowledge of SQL, MongoDB, Postgres, and Linux commands for troubleshooting. Presentation Skills: Proficient in creating and delivering impactful PowerPoint presentations. Client Sensibility: Ability to understand client needs, manage expectations, and communicate effectively. Leadership Qualities: Strong mentoring capabilities with the ability to lead by example and bring out the best in the team. Preferred Qualifications: Familiarity with ticketing systems like Jira or ServiceNow. Proven track record of handling high-pressure client scenarios effectively. Experience with cloud platforms (AWS, GCP) and monitoring tools has a added advantage. Strong communication skills.
    • 11/27/2024Full time
      • Senior DevOps Engineer
      • Tirunelveli, Tamil Nadu, India
      • We are looking for a proactive and experienced Senior DevOps Engineer responsible for managing the end-to-end CI/CD pipelines, automating deployment processes, optimizing system performance, and ensuring the reliability and scalability of our infrastructure. Collaborate with development, operations, and QA teams to create a robust and efficient DevOps culture. Expertise in at least two major cloud platforms (AWS, Azure, or GCP) and a solid understanding of modern DevOps tools and methodologies are essential. Key Responsibilities CI/CD Pipeline Oversight: Design, implement, and oversee CI/CD pipelines to automate and streamline software deployment, ensuring efficient and secure releases. Team Collaboration: Work closely with development and operations teams to ensure cohesive and efficient processes for code releases, reducing friction across the deployment lifecycle. Tool Evaluation & Selection: Evaluate, recommend, and integrate DevOps tools and technologies aligned with organizational needs and team requirements. Infrastructure Management: Manage scalable, secure infrastructure using Infrastructure as Code (IaC) best practices, leveraging tools like Terraform, CloudFormation, or ARM Templates. Proficient in one or more scripting languages, such as Python, Bash, and PowerShell Issue Troubleshooting: Lead troubleshooting of deployment and infrastructure issues, providing quick and scalable solutions to ensure system resilience. System Performance Monitoring: Continuously monitor system performance and lead efforts to improve reliability, scalability, and security across all environments. Innovation & Trend Integration: Stay updated with the latest DevOps trends and technologies, driving innovation by incorporating relevant improvements into the company’s processes. Requirements Educational Background: Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience. CI/CD Expertise: Proven experience in creating, executing, and overseeing CI/CD pipelines across various environments. DevOps Tool Proficiency: Expertise with DevOps toolchains, including Jenkins, Docker, Kubernetes, Terraform, GitLab CI, GitHub Actions, Azure pipeline and Ansible. Cloud Platform Knowledge: In-depth knowledge and experience with cloud platforms such as AWS, Azure, or Google Cloud (expertise in at least two is preferred). Infrastructure as Code (IaC): Strong experience with IaC methodologies, using tools like Terraform or CloudFormation to manage infrastructure. Problem-Solving Skills: Exceptional analytical and troubleshooting skills, with the ability to prioritize and perform in high-pressure situations. Communication Skills: Excellent written and verbal communication for effective collaboration with cross-functional teams and leadership.
    • 11/27/2024Full time
      • Senior Java Developer
      • Tirunelveli / Chennai, Tamil Nadu, India
      • As a Senior Java Developer, you will play a key role in the design, development, testing, and maintenance of our software solutions. You will collaborate with cross-functional teams, including product managers, UX designers, and other developers, to deliver high-quality software that meets the needs of our clients and contributes to the overall success of our products. Key Responsibilities Design and development of complex, scalable, and high-performance Java-based applications. Collaborate with cross-functional teams to understand requirements and translate them into technical solutions. Write well-designed, efficient, and testable code. Stay abreast of industry trends and emerging technologies, and incorporate them into the development process. Work closely with architects to implement best practices and design patterns. Develop and execute comprehensive unit tests and integration tests. Collaborate with QA teams to identify and address software defects. Create and maintain detailed technical documentation for software solutions. Provide documentation for code, design decisions, and system architecture. Requirements Bachelor’s degree in Computer Science, Engineering, or related field. Minimum of 5 years of professional experience in Java development. Proficiency in using popular frameworks like Spring (Spring Boot, Spring MVC, Spring Security) and Hibernate/JPA for ORM (Object-Relational Mapping). Concurrency and multithreading, understanding synchronization, and thread management. Knowledge of Java Memory Management, garbage collection, and JVM (Java Virtual Machine) internals. Experience implementing authentication and authorization using OAuth2, JWT, and Spring Security. Experience with building RESTful APIs using Spring Boot Knowledge of caching techniques and tools (e.g., Redis, Ehcache). Experience designing and implementing microservices using Spring Boot. Understanding of microservices communication protocols (REST, gRPC, messaging queues). Strong SQL skills and experience with relational databases (e.g., MySQL, PostgreSQL, Oracle). Understanding of NoSQL databases (e.g., MongoDB, Cassandra) and when to use them. Understanding of software design patterns, principles, and best practices. Experience with database design, optimization, and query performance tuning. Proficiency in problem-solving, data structure, and algorithms. Ability to debug production issues and find effective solutions within the timeline. Experience with code quality tools and static code analysis. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills.
    • 12/02/2024Full time
      • DevOps Lead / Cloud Engineering Lead
      • Tirunelveli, Tamil Nadu, India
      • We are looking for a proactive and experienced DevOps Lead to guide our DevOps practices and team, driving automation, scalability, and reliability across our infrastructure. This role will focus on overseeing CI/CD pipeline design, Infrastructure as Code (IaC), and fostering collaboration with cross-functional teams to optimize software deployment processes. Expertise in at least two major cloud platforms (AWS, Azure, or GCP) and a solid understanding of modern DevOps tools and methodologies are essential. Duties & Responsibilities ●     CI/CD Pipeline Oversight: Design, implement, and oversee CI/CD pipelines to automate and streamline software deployment, ensuring efficient and secure releases. ●     Team Collaboration: Work closely with development and operations teams to ensure cohesive and efficient processes for code releases, reducing friction across the deployment lifecycle. ●     Tool Evaluation & Selection: Evaluate, recommend, and integrate DevOps tools and technologies aligned with organizational needs and team requirements. ●     Infrastructure Management: Manage scalable, secure infrastructure using Infrastructure as Code (IaC) best practices, leveraging tools like Terraform, CloudFormation, or ARM Templates. ●     Proficient in one or more scripting languages, such as Python, Bash, and PowerShell ●     Issue Troubleshooting: Lead troubleshooting of deployment and infrastructure issues, providing quick and scalable solutions to ensure system resilience. ●     System Performance Monitoring: Continuously monitor system performance and lead efforts to improve reliability, scalability, and security across all environments. ●     Team Training & Mentorship: Conduct training and workshops on DevOps best practices, automation, and tooling for team development and knowledge sharing. ●     Innovation & Trend Integration: Stay updated with the latest DevOps trends and technologies, driving innovation by incorporating relevant improvements into the company’s processes. Requirements ●     Educational Background: Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience. ●     CI/CD Expertise: Proven experience in creating, executing, and overseeing CI/CD pipelines across various environments. ●     DevOps Tool Proficiency: Expertise with DevOps toolchains, including Jenkins, Docker, Kubernetes, Terraform, GitLab CI, GitHub Actions, Azure pipeline and Ansible. ●     Cloud Platform Knowledge: In-depth knowledge and experience with cloud platforms such as AWS, Azure, or Google Cloud (expertise in at least two is preferred). ●     Infrastructure as Code (IaC): Strong experience with IaC methodologies, using tools like Terraform or CloudFormation to manage infrastructure. ●     Problem-Solving Skills: Exceptional analytical and troubleshooting skills, with the ability to prioritize and perform in high-pressure situations. ●     Communication Skills: Excellent written and verbal communication for effective collaboration with cross-functional teams and leadership. ●     Preferred Skills: ○     Experience with monitoring and logging tools such as Prometheus, Grafana, ELK stack, Datadog. ○     Familiarity with configuration management tools like Chef or Puppet. ○     Cloud certifications in AWS, Azure, or GCP are a plus.
    • 11/08/2024Full time
      • QA Lead
      • Tirunelveli, Tamil Nadu, India
      • As a QA Tech Lead, you will be a key technical authority, responsible for leading and mentoring a team of testers. You will play a crucial role in testing and delivery of high-quality software solutions. This position requires a deep understanding of QA testing tools and methodologies, excellent leadership skills, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities Develop and implement comprehensive test plans and strategies, ensuring alignment with project goals and timelines. Lead and mentor the QA team and be responsible for their quality of work. Coordinate all testing activities across phases including test approach, test effort estimation, and progress & status reporting. Provide guidance and coaching to team members on test management, tools and methodologies Oversee and contribute to the development of automated test scripts for various software applications. Evaluate and implement automation tools to enhance testing efficiency. Coordinate and execute testing activities, including functional, regression, and performance testing. Ensure thorough test coverage for all software releases. Establish and maintain defect tracking processes, working closely with development teams to ensure timely resolution. Define and monitor key quality metrics, providing regular reports to stakeholders on the status of testing efforts. Continuously improve test processes (root cause analysis, corrections and preventions) Identify opportunities for process improvements and efficiency gains within the QA team and the overall development lifecycle. Participate in daily standups, sprint planning and sprint retrospectives. Collaborate with cross-functional teams, including developers, product managers, and business analysts, to ensure timely delivery of high quality products. ​ Requirements Bachelor's or Master’s degree in Computer Science, Engineering, or a related field. 6-9 years of experience in software quality assurance, with a focus on test planning, execution, and automation. Proven experience in leading QA teams and managing end-to-end testing processes. Strong expertise in test automation tools and frameworks. In-depth knowledge of software testing methodologies, tools, and best practices. Experience with performance testing and familiarity with related tools. Excellent problem-solving and analytical skills. Strong communication and leadership abilities. Experience of working in the Insurance or the Finance Domains would be preferred. 
    • 08/26/2024Full time
      • Technical Lead .NET
      • Tirunelveli, Tamil Nadu, India
      • We are seeking a highly skilled and experienced Technical Lead specializing in .NET technologies. As a Technical Lead, you will be responsible for leading a team of developers, driving the architectural design and implementation of software solutions, and ensuring the delivery of high-quality, scalable, and performant applications. This role requires a deep understanding of .NET frameworks, modern software development practices, and a passion for solving complex technical challenges. Key Responsibilities Architect, design, and implement complex software solutions using .NET Core, ASP.NET, and related technologies. Ensure the scalability, maintainability, and performance of applications. Stay updated with the latest trends and best practices in .NET development. Collaborate with product managers, designers, and other stakeholders to define project requirements and deliverables. Break down complex projects into manageable tasks and assign them to team members. Monitor project progress and ensure timely delivery of high-quality features. Provide estimates for the tasks and maintain adherence to the timelines Lead, mentor, and guide a team of .NET developers to achieve project goals. Establish and enforce coding standards and best practices. Optimize applications for maximum performance and scalability. Communicate effectively with stakeholders to understand project requirements and provide technical insights. Document technical specifications, architecture designs, and development processes. Requirements Requirements Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Minimum of 8 years of experience in software development with a focus on .NET technologies. At least 3 years of experience leading a team of developers. Extensive experience with .NET Core, ASP.NET, C#, and related technologies. Strong understanding of object-oriented programming (OOP) principles and design patterns. Proficiency in developing RESTful APIs and microservices architecture. Experience with database design and development (SQL Server, Entity Framework). Familiarity with cloud platforms (e.g., Azure, AWS) and DevOps practices. Experience with code quality tools and static code analysis. Proficiency in using popular .NET testing frameworks such as xUnit, NUnit, and MSTest. Writing unit tests for asynchronous methods using a sync/await patterns. Understanding how to handle and test asynchronous operations and tasks in. NET. Collaborating with stakeholders to define acceptance criteria and ensure the software meets business requirements. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills.
    • 11/06/2024Full time
      • Support Engineer
      • Tirunelveli, Tamil Nadu, India
      • Monitor ticketing systems for issues related to data ingestion, processing, and automation workflows. ● Analyze and resolve issues using SQL, MongoDB, and Postgres queries. ● Perform pre-checks, debug errors, and collaborate with the team for quick resolutions. ● Use Linux commands for troubleshooting and log analysis. ● Knowledge of AWS Athena is a plus for data query and analysis. ● Communicate effectively with clients and internal teams to understand problem statements and provide timely updates. ● Maintain accurate documentation of issues and resolutions. Requirements Strong understanding of database concepts with hands-on experience in MongoDB, SQL, and Postgres. ● Familiarity with Linux commands for system and file management. ● Knowledge of AWS Athena or experience with cloud-based querying tools is an advantage. ● Excellent communication skills and ability to understand and solve problems effectively. ● Ability to work in a fast-paced environment and adapt quickly to new tasks and challenges. ● Good organizational and time management skills. Preferred Qualifications: ● Completed a degree in Computer Science, IT, MBA or related fields. ● Basic experience with ticketing tools (Jira) is a plus.
    • 11/27/2024Full time
      • Software Development Engineer - FresherPosition filled
      • Tirunelveli, Tamil Nadu, India
      • We are seeking a passionate and motivated Software Developer (Fresher) to join our dynamic development team. The ideal candidate will have a strong foundation in programming, a keen interest in software development, and a desire to grow and learn within the industry. As a fresher, you will work under the guidance of experienced developers and contribute to the development, testing, and maintenance of software applications. Key Responsibilities Assist in the design, development, and implementation of software applications. Write clean, maintainable, and efficient code in various programming languages (e.g., Java, Python, C#). Collaborate with cross-functional teams to understand project requirements and contribute to technical solutions. Participate in code reviews to ensure code quality and adherence to coding standards. Debug and troubleshoot software issues, identifying and implementing solutions. Conduct unit testing and support the QA team during the testing phase. Maintain documentation related to software development processes and codebase. Stay updated with the latest industry trends and technologies to continuously improve skills. Requirements Bachelor’s degree in Computer Science, Information Technology, or a related field. Strong understanding of programming fundamentals and object-oriented design principles. Proficiency in one or more programming languages (e.g., Java, Python, C#). Knowledge of web development technologies (HTML, CSS, JavaScript) is a plus. Familiarity with databases (SQL, NoSQL) and version control systems (e.g., Git). Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Eagerness to learn new technologies and adapt to changing project requirements. Prior internship or project experience in software development is an advantage but not required.
    • 07/23/2024Full time
Office Locations
US Office
United States
US
093 Philadelphia, Pike,
#5056 Claymont,
DE 19703, United States
Development
Centre
Nazareth
IN
Selvan's Complex, 203,
Margoschis Road, Nazareth,
Tamil Nadu 628617
Development
Centre
Tirunelveli
IN
Selvan's Complex, 203,
Margoschis Road, Nazareth,
Tamil Nadu 628617
Development
Centre
Chennai
IN
NO. 07, Kumaran Nagar, 200 Feet Radial Road,
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117